Customer Care
Help with an order
Keep your order number and billing email handy. Guests can use Track an Order; signed-in customers can open Order History.
Questions about a style
Include the product name, colour, size and any leg-length or sleeve variation. See Size & Fit for guidance before selecting options.
Delivery enquiries
Check Delivery & Returns for the return window and checkout information.
Send an enquiry
Ask about a jumpsuit before ordering
Email the style link and say where you would like more room: shoulder to crotch, through the hip, or along the leg. If you are comparing two versions of the same style, include both links so we can distinguish the cuts.
Email customer care
Write to support@folksaint.store. For an existing purchase, use the billing email if you still have access to it. If you are following up, reply in the same conversation so the item details stay together.