Frequently Asked Questions

Why do I need to choose several options?

Some designs come in combinations of size, colour, leg length or finish. Choose every option to see the price and stock status of that exact combination.

Can I change my bag?

Open Bag to change the quantity or remove an item. Select Update cart, then check the subtotal. Prices in this store are displayed in US dollars.

Where do I find an order?

Use Track an Order with your order number and billing email. If you checked out while signed in, you can also use Order History.

Are all pieces ready to ship?

Some product descriptions specify made-to-order production. Check the individual listing and Delivery & Returns before choosing a size.

Is a long leg the same as a longer body?

The leg measurement describes the distance from the crotch seam to the hem. If a jumpsuit feels short when you sit down, the body length may be the measurement you need. Send the product link and size when asking about a Tall or long-leg option.

I noticed an error after checkout. What should I send?

Send the order number, identify the incorrect detail and explain the correction. For a delivery change, include the apartment or unit if relevant. Please contact customer care promptly so the team can check the current order status.