Delivery & Returns
Shipping at checkout
Enter the country, city and postcode for your delivery address. Check for a separate delivery method and charge before placing an order.
Ready-to-wear returns
The return window for eligible ready-to-wear pieces is 14 working days from delivery. Keep all tags attached, the order details and proof of postage. Obtain the correct return address before sending a parcel.
Made-to-order and bespoke pieces
Custom work has different return conditions. Bespoke jumpsuits are non-refundable. For a made-to-order fit issue, retain the order details and measurements; alterations, exchange or credit may be considered. Review the item-specific conditions before ordering.
If only part of your order arrives
Compare the items in the parcel with the quantities on your confirmation. Check any dispatch emails for a second parcel reference. If a piece is still unaccounted for, send customer care the order number, the item received and the item you are waiting for.
Returning one item from a larger order
Identify the exact line on your confirmation, including the colour, size and quantity you want to send back. Keep the other pieces separate while you pack. Use the address supplied for the authorised return and keep the parcel receipt with your order details.