Privacy & Cookies

Checkout details

The checkout requests contact, billing and, when applicable, delivery details. These connect an order to its purchaser and destination. Guest order lookup uses the order number and billing email.

Shopping sessions

The bag uses session cookies to remember selected items. Clearing site cookies may remove items from the bag or sign you out. On shared devices, sign out after viewing account details.

Request a correction without sharing extra information

Email support@folksaint.store and identify the order or account and the field that needs attention. For example, you can name the postcode field and give the correct postcode. Leave out passwords, reset links and full payment card numbers.